PAX East 2012 – Damage Report: How Crisis Management Defines Your Game

Every week it seems we see some new public crisis in the game industry that blows up all over the internet and social media. The way companies respond to these crises build their public identity, for good or bad. Hear “war stories” from industry experts and get an inside look at game industry crisis management.

Panelists: Rich Weil [Senior Vice President, Profile], Linda Carlson [Director of CX, Twitter], Glen Pryer [Senior Director Analytics, Jagex], Cindy Bowens [Community Development Specialist, Seashadow Enterprises]

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